What is the right way to interrogate victims, witnesses, and suspects? * And, of equal instructive value, what is the wrong way? * Investigates both, as trained British actors apply the principles of cognitive interviewing, conversation management, and nonverbal communication in a series of unscripted Q-and-A sessions related to a purse-snatching * Segments dramatizing the incident from the victims and witnesss points of view are also included * In addition, film clips of a totally separate mugging are includedideal for use as a witness/interrogator practice exercise * 62 min. * Available in US and Canada only