Question 1

How do I place an Order?

Accepted Answer

You can mail, fax, or place your order online (click here for contact information). Order forms are in the back of our catalogs, or available to download (click here to download).

Question 2

What is your address, phone number, fax number, website and tax id #?

Accepted Answer

102 Hwy. 81 North Calhoun, Kentucky 42327 United States of America, Phone: 800-962-6662, Toll Free: 800-962-6662, email: info@nimcoinc.com

Question 3

What are your payment options?

Accepted Answer

School or government purchase order, check or credit card.

Question 4

Do you accept credit cards?

Accepted Answer

We accept Mastercard, Visa, Discover, and American Express.

Question 5

Do you accept purchase orders?

Accepted Answer

We accept school or government purchase orders. We ask that you mail, fax, or upload a copy of the original purchase order to us.

Question 6

What are your shipping charges?

Accepted Answer

Standard shipping is 10% of your total order (with a minimum of $13) in the contiguous U.S. Click here for shipping information

Question 7

What is your return policy?

Accepted Answer

If for any reason you are not totally satisfied with a non-customized product, then return it back to us within 14 days of receiving it for a full merchandise credit, minus applicable shipping charges.  Please contact customer service at 800-962-6662 or via chat to request a return authorization (RA#).  Unauthorized returns will not be accepted.   All returns must have a valid RA# on the package and shipped with an insured carrier, insured for their full retail value. You must include a copy of the invoice with your return, marking on it exactly what you are returning along with your RA#. You are responsible for the product until we receive it back. Please keep all tracking information until you have received a credit memo from NIMCO.   Please note that customized products and PPE products are non-returnable.

Question 8

Can I get a bid or price quote?

Accepted Answer

Send your request to info@nimcoinc.com

Question 9

Can I customize any of your products?

Accepted Answer

Many of our promotional products are customizable. Prepayment or government purchase order is required on all CUSTOM orders. No returns are allowed on CUSTOM orders. Time of delivery for CUSTOM orders varies, usually from 3-6 weeks. Call customer service at 800-962-6662 ext 118 for more information.

Frequently Asked Questions

1. How do I place an Order?

2. What is your address, phone number, email, website, and tax id #?

3. What are your payment options?

4. Do you accept credit cards?

5. Do you accept purchase orders?

6. What are your shipping charges?

7. Can I get my order rushed to me?

8. What is your return policy?

9. How long does it take for orders to ship and to get to me?

11. Can I customize any of your products?